Any employer investing significant sums of money in flexible benefits packages wants to see a return on that investment, both in terms of take-up but also, eventually, engagement, retention and productivity.

The use of application programme interfaces, though, is helping employers to draw on information from different sources. Ian Bird, business development director at Secondsight, says: “Through this technology, we are beginning to see workplace engagement portals and flex benefit platforms coming together, capturing relevant information from one another. This is the way I believe the market will go.”

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