Page Hero

Get the latest Secondsight news & updates direct to your inbox

Good communication is our passion.  We want your people to really understand, and value, the benefits you provide. After all, you’ve invested in creating the right benefits for your people, so you want them to know about them.

We love to talk to people, and whilst we love doing this face to face, and 100% believe this is the best method of communicating and increasing appreciation, it isn’t always feasible.  So, we have embraced the use of technology to complement our preferred method of delivery.

We’ve worked with hundreds of employers; corporates, SMEs and charities, communicating their benefits to their people.   And we can help you raise the profile of all of your benefits, some of them, promote benefits to a specific sector, such as your executives, or run a more specific campaign, such as financial wellness and education, sharesave schemes, retirement planning or pre-retirement advice.

 

DOWNLOAD OUR LATEST RESEARCH PAPER

DOWNLOAD OUR LATEST RESEARCH PAPER

The ever changing benefits landscape

Download

Our delivery methods could include some, or all of the following: group presentations and tutorials, webinars and WebXs, one to one advice sessions, adviser days. All of which can be complemented by online communication, from Mybenefitsatwork.  To promote the comms, we’d create an integrated and multi-channel communication plan to fit in your expectations and budget. But what really does make us different is what we’re saying.  We use plain English, everyday language in all of our communication methods. We take an often complex subject and make it simple and easy to understand and fun.

Our Net Promotor Score (NPS)

Our clients are really important to us and we aim to provide them with an exceptional customer experience.

With customer expectations rapidly increasing, we constantly review the feedback we receive; taking on board every single one of our clients’ needs and their feedback, working hard to continuously improve our customer experience.

We use Net Promoter Score (NPS) to gauge our clients’ attitudes to our services. NPS is used to measure how likely the people we work with would recommend us to a colleague, or someone else. At Secondsight, we are committed to providing exceptional client service, and this is reflected in how our clients feel about us.  Our clients gave us +69 NPS score. A score of +50 is deemed as being world class.

We continue to work with hundreds of employers; corporates, SME’s and charities to provide advice, guidance and quality communication to employers and employees. As a recognition of our work, our most recent awards include:

  • Most outstanding workplace pension adviser at the 2019 Global Business Excellent Awards
  • Winners in the best Corporate Adviser Category at the Money Marketing Awards 2017 and 2018
  • Finalists for Employee Benefits Consultants of the year at the WS&B 2018 Awards

If you’d like to learn how we could work together, contact us, we’d love to hear from you.

Our Awards

Client Testimonials