Guide to protection
Mental health issues are on the rise, so how are providers responding to growing mental health considerations within policies? And how can advisers help clients understand what might be asked of them by the provider?
Advisers have a responsibility to create a supportive environment to ensure their clients can comfortably disclose their personal and sensitive information correctly.
James Lang, Senior Group Risk and Healthcare Adviser at Secondsight, says that the rise in mental health issues has resulted in the insurance industry service providers being viewed more as wellness providers rather than just being focused on risk.
He notes: “There has been a shift in focus so that providers are starting to offer mental wellness support systems for clients to offer guidance long before they will have to claim on an IP policy.”